Terms and Agreement

ResumesCanada provides strategic, results-driven and cost effective job preparation solutions for our clients. We offer a portfolio of Human Resources/Recruitment services that will align your career needs to your desired outcome.

Please review the following items in relation to our terms and conditions that you accept after payment:

1. If you are experiencing barriers to the job application process, we will ask for all job postings, resumes, and other documents that were submitted to job postings in order to get a good idea of delivery and skills matching. We will help to find out if success rates can be improved. This is the most important part of the feedback process and without the details we are unable to help.
2. Since our resume format and methodologies are unique compared with outdated or mass-produced resume designs, using the documents we produce is imperative to the process. Failure to try our solutions will result in termination of the project. An open mind is vital!
3. Since our services and products can be replicated after delivery and we book a limited amount of projects (so if a project is booked, we decline another), we are unable to offer money back on any of our services. We will offer our expertise as mentioned above and most of our clients are extremely satisfied with our work.  We do not and never guarantee job interviews, offers or employment outcomes as they are dependent on many external factors beyond our control. Funds are refundable only within twelve (12) hours of payment. We start working and investing our expertise as soon as we commit to your project.
4. Some computer systems are set up to receive and view files in unique ways. If there are editing difficulties due to client software or hardware, we will do our best to assist, but cannot guarantee to fix issues.
5. Clients must check all data including contact numbers, experience, spelling and grammar. ResumesCanada is not liable for inaccuracies, misstatements, or omissions in resume, cover letter, LinkedIn or other and final review is the client’s sole responsibility.
6. As part of our process, we reserve the right to use email communication if it ensures greater clarity and efficiency in project delivery.
7. ResumesCanada does not ask for LinkedIn login details nor will login on behalf of clients.
8. Business days are defined as Monday to Friday, not counting holidays and days of observation.
9. We cannot be held responsible for job positions closing before the project is completed, as this falls outside our scope of influence.
10. Failure to attend your scheduled interview preparation session without providing at least 24 hours’ notice will forfeit the cost of the interview session. A 49.00 plus HST rebooking fee will be required to book a replacement session.
11. Document storage service is available for two (2) years from the time of purchase.
12. Projects are valid for twelve (12) months from payment. The client forfeits remaining services after twelve (12) months.
13. ResumesCanada provides career consulting, document editing, and strategic advisory services. The client is responsible for the accuracy and use of all final materials. No guarantees of employment are expressed or implied.
14. Prior to purchasing a service, each client must review the Terms and Conditions. Providing payment equates to accepting these.
15. Limitation of Liability ResumesCanada and its consultants shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use of our services. Our maximum liability, under any circumstance, shall not exceed the amount paid by the client for the specific service rendered.
16. Indemnity By purchasing our services, the client agrees to indemnify and hold harmless ResumesCanada and its affiliates from any claims, losses, damages, liabilities, or legal fees arising out of the use of our services or materials.

We look forward to working with you and our clients have realized great results.  Please contact us today for a free consultation or if you know what you are looking for, send us an email or call us.